Ethics is a must, not a luxury!

Reporting / intake channels

Incident management

Case management

Analytics and reporting

Local dedicated toll free line in 180 countries

Multilingual calls processing by native speakers in standard working hours from 09:00 to 18:00

Multilingual calls processing by native speakers 24/7

Isolated server / VPS / data isolation

Client key encryption of a database FULL zero knowledge policy

Integration with ERP system

Web-intake portal (English + three languages)

Dedicated portal: yourcompany.ethics.help

Dedicated mailbox: [email protected]

24/7 dedicated local toll free number with smart answering machine and manual transcription (one language)*

Branding for your company

Default process workflow

Limited vocabulary customisations

Single level unit hierarchy

Single jurisdiction / country

Additional domains of choice

Additional languages (up to 10)

Additional jurisdictions (up to 5)

Custom web-intake

Custom reporter's portal

Machine translation of reports

Manual translation of reports (one language)

Multiple intake portals connected to a single case management

Multiple level unit hierarchy

Incident Registration by Managers: Incident drafts + Internal Memos + Incident Report

Notifications and reminders

Control Panel / Incident register

Feedback with anonymous reporters directly from the managers interface

Set priorities and statuses of incidents

Delegation of cases

Split of access rights between users

Incident import

Escalations

Automations

Custom mail notifications and reminders

Custom violation categories

Team messages

Case team

Case materials

Case facts

Involved

Case team conclusions

Case activity log

Management decision

Corrective and remediation actions

Custom roles

Workflows

Templates

Case connections

Audit log

Search

Exports

MFA

Split of access rights by regions, divisions and organizational hierarchy

Dossier / People profiles

Procedures

Business rules engine

Premium support level

Single sign-on (SSO)