Ectrl: Next generation whistleblowing platform
Additional features and services
Local dedicated toll free line in 180 countries
Multilingual calls processing by native speakers in standard working hours from 09:00 to 18:00
Multilingual calls processing by native speakers 24/7
Isolated server / VPS / data isolation
Client key encryption of a database FULL zero knowledge policy
Integration with ERP system
Reporting / intake channels
Web-intake portal (English + three languages)
Dedicated portal: yourcompany.ethics.help
24/7 dedicated local toll free number with smart answering machine and manual transcription (one language)*
Branding for your company
Default process workflow
Limited vocabulary customisations
Single level unit hierarchy
Single jurisdiction / country
Additional domains of choice
Additional languages (up to 10)
Additional jurisdictions (up to 5)
Custom web-intake
Custom reporter's portal
Machine translation of reports
Manual translation of reports (one language)
Multiple intake portals connected to a single case management
Multiple level unit hierarchy
Incident management
Incident Registration by Managers: Incident drafts + Internal Memos + Incident Report
Notifications and reminders
Control Panel / Incident register
Feedback with anonymous reporters directly from the managers interface
Set priorities and statuses of incidents
Delegation of cases
Split of access rights between users
Incident import
Escalations
Automations
Custom mail notifications and reminders
Custom violation categories
Case management
Team messages
Case team
Case materials
Case facts
Involved
Case team conclusions
Case activity log
Management decision
Corrective and remediation actions
Custom roles
Workflows
Templates
Case connections
Audit log
Search
Exports
MFA
Split of access rights by regions, divisions and organizational hierarchy
Dossier / People profiles
Procedures
Business rules engine
Premium support level
Single sign-on (SSO)