”
Skip to content
Burger
Cross
Demo



ISO 37008: Ensuring Effective Internal Investigations with Ethicontrol

ISO 37008 “Internal investigations of organizations” is a key standard that helps organizations manage internal investigations effectively, promoting transparency and accountability. It provides a framework for handling complaints and misconduct allegations, essential for maintaining ethical practices and strong internal controls.

Ethicontrol’s platform fully aligns with ISO 37008, ensuring compliance with its requirements for managing investigations. Our solution offers customizable features, secure communication, and efficient case management to handle whistleblower reports with integrity and confidentiality.

In this article, we’ll highlight the key provisions of ISO 37008 and explain how Ethicontrol supports organizations in meeting these standards, enhancing internal investigation processes, and maintaining high ethical standards.

 

ISO 37008 Compliance Checklist

To fully comply with ISO 37008, companies should follow these key steps:

 

Create a simple illustration in blue and green watercolor style that visually represents the Establishing Investigation Governance concept in compliance with ISO 37008 The image should depict a structured and professional environment where a team of1. Establish Investigation Governance

✔️ Develop a clear internal investigation policy aligned with ISO 37008.
✔️ Ensure independence and impartiality in the investigation process.
✔️ Define the roles and responsibilities of investigators and decision-makers.
✔️ Appoint a dedicated investigation team or assign trained personnel.

 

 

Create a simple illustration in blue and green colors in watercolor style that visually represents the concept of Ensuring a Structured Investigation Process in line with ISO 37008 The image should depict a wellorganized and systematic approach to ha2. Ensure a Structured Investigation Process

✔️ Establish clear criteria for initiating investigations.
✔️ Define procedures for handling whistleblower reports and anonymous complaints.
✔️ Implement a standardized case management system to track investigations.
✔️ Ensure evidence collection methods are thorough, legal, and properly documented.

 

Create a simple illustration in blue and green colors in watercolor style that visually represents the concept of Guaranteeing Confidentiality and Legal Compliance in accordance with ISO 37008 The image should convey security privacy and legal adhere-13. Guarantee Confidentiality and Legal Compliance

✔️ Protect whistleblowers' identities and confidentiality throughout the process.
✔️ Ensure compliance with data protection laws when handling investigation records.
✔️ Maintain a secure document storage system with restricted access.
✔️ Align internal policies with international anti-corruption laws and regulations.

 

Create a simple illustration in blue and green colors in watercolor style that visually represents the concept of Ensuring Fairness and Objectivity in investigations aligned with ISO 37008 The image should emphasize impartiality transparency and a fa4. Ensure Fairness and Objectivity

✔️ Conduct investigations without bias or conflicts of interest.
✔️ Ensure all involved parties have equal opportunities to present evidence.
✔️ Base conclusions on facts, evidence, and legal principles.
✔️ Provide clear rules for disciplinary actions based on investigation results.

 

 

Create a simple illustration in blue and green colors in watercolor style that visually represents the concept of Strengthening Risk Management and Prevention in investigations aligned with ISO 37008 The image should emphasize proactive measures trai-15. Strengthen Risk Management and Prevention

✔️ Regularly analyze misconduct trends to prevent recurring issues.
✔️ Implement ethics and compliance training programs for employees.
✔️ Develop preventive controls to reduce risks of fraud and corruption.
✔️ Establish a system for monitoring and improving investigation processes.

 

 

 

Create a simple illustration in blue and green colors in watercolor style that visually represents the concept of Reporting and Transparency in investigations aligned with ISO 37008 The image should emphasize meticulous documentation clear communicat6. Reporting and Transparency

✔️ Document all investigation steps, findings, and decisions.
✔️ Ensure investigation reports are accurate, complete, and well-documented.
✔️ Provide transparent communication about investigation outcomes when appropriate.
✔️ Implement a review system to assess and improve investigation procedures.

 

By following this checklist, companies can ensure compliance with ISO 37008, build a trustworthy investigation framework, and strengthen their ethical culture.

 

How Ethicontrol Helps Companies Comply with ISO 37008

Ethicontrol provides tools and processes that align with ISO 37008 requirements for internal investigations. Here’s how it helps organizations meet the standard:

 

1. Structured Case Management

Ethicontrol offers a centralized platform for managing investigations. It helps organizations document every step of the process, from receiving a complaint to closing the case. This ensures transparency, consistency, and compliance with ISO 37008 guidelines.

 

2. Confidential and Secure Reporting

The platform includes secure whistleblowing channels that allow employees to report misconduct anonymously. It protects whistleblower identities and ensures that sensitive data is only accessible to authorized personnel, as required by ISO 37008.

Confidential and secure reporting through Ethicontrol whistleblowing channels

Ethicontrol's whistleblowing channels

 

3. Independence and Impartiality

To maintain fairness, Ethicontrol allows companies to assign cases to independent investigators. Role-based access ensures that only relevant personnel can handle specific cases, reducing the risk of conflicts of interest.

 

Task and task workflow in Ethicontrol's case management platform4. Standardized Investigation Procedures

Ethicontrol provides customizable workflows that help organizations follow a structured approach to investigations.

Companies can define clear steps, timelines, and responsibilities, ensuring that all investigations meet ISO 37008 standards.

 

Evidence Collection and Documentation in the Ethicontrol Case Management Platform5. Evidence Collection and Documentation

The platform enables organizations to collect, store, and manage evidence securely.

It supports file uploads, case notes, and audit trails, ensuring that all documentation is properly maintained for compliance and legal purposes.

 

 

6. Compliance with Data Protection Regulations

ISO 37008 emphasizes confidentiality and legal compliance. Ethicontrol ensures that all case data is stored securely, with access controls that align with data protection laws such as GDPR.

 

Activity of users and cases on the Ethicontrol's case management platform.7. Transparent Reporting and Audit Trails

Ethicontrol automatically tracks and logs all investigation activities.

This provides a clear audit trail, making it easy to review case progress, generate reports, and demonstrate compliance with ISO 37008.

 

 

8. Continuous Monitoring and Improvement

Companies can analyze case trends and identify recurring issues using Ethicontrol’s reporting tools. This helps organizations improve their investigation processes and take preventive actions to reduce risks.

Analytics in the Ethicontrol Case Management PlatformAnalytics in the Ethicontrol Case Management Platform

 

By using Ethicontrol, companies can implement an ISO 37008-compliant investigation system that is fair, secure, and transparent. The platform helps organizations manage cases efficiently while protecting whistleblowers and maintaining ethical business practices.
Categories