With 2024 just around the corner, we decided to share the year's achievements with you in the good old-fashioned way. Today you will refresh your memory of what we have done this year and discover many new things that have been going on behind the scenes throughout the year.
2024 has been a year of hard work, growth, and excitement for our team. So please make yourself comfortable and let's dive into the brightest and most important moments of the year together!
Ethicontrol Expands Its Global Presence
In 2024, Ethicontrol expanded its operations to all five continents—Eurasia, North and South America, Africa, and Australia. This was a major step in scaling our work globally, requiring adjustments to diverse legal environments and business cultures.
Key impact in 2024:
- 4 new countries have been onboarded (Saudi Arabia, Poland, the United States, and Slovenia)
- 70+ languages supported, including Khmer and Bengali
- 8+ new contact centre locations across Europe, the Middle East, and the Americas
- 100+ hours of live user training conducted
- Thousands of new employees added to the platform
New Projects in Key Regions
- Saudi Arabia – Adapted our platform to meet local business practices and legal standards.
- Poland – Supported companies implementing new whistleblowing laws with localized solutions.
- United States – Strengthened our infrastructure to support a growing client base.
- Slovenia – Established partnerships to support stronger compliance frameworks.
This expansion builds on work started in 2023 in the UAE, Tanzania, and across Europe.
Language & Contact Center Growth
To support users globally, our platform now operates in over 70 languages, with recent additions like Khmer, Bengali, Dari, and Tajik.
Our contact center expanded to 8+ new locations, including Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Saudi Arabia, the US, Latin America, and France. These teams provide direct support in multiple languages.
Developments in Existing Markets
- Poland – With new whistleblowing laws driving demand, we improved case management in Polish, localized our website, and introduced a price list in PLN.
- UAE – Ran targeted outreach campaigns and strengthened partnerships with private and public sector organizations. We also added Arabic to our website and introduced Spanish-language appointment booking to improve accessibility.
Scaling Impact
By 2024, over 100,000 additional employees gained access to our platform, strengthening whistleblower protections and compliance processes worldwide.
Ethiсontrol at the centre of events
This year, we actively contributed to major industry discussions on compliance, governance, and ethics. Here are some of the highlights:
- Data Protected Day – Partnered with the event, providing attendees with exclusive souvenirs and discounts.
- Compliance & Anti-Fraud Forum 2024 – Hosted a networking session and delivered a presentation on compliance best practices.
- ESG & Compliance Forum – Presented our latest solutions and exchanged insights with industry leaders.
- Corporate Governance Professional Association (CGPA) Event – Spoke on whistleblowing and corporate ethics, reinforcing the importance of accountability.
- VII International Corporate Directors Forum – Showcased our case management solutions to 200+ business representatives, experts, and government officials.
We also introduced new merch to make our presence at events more engaging and memorable.
Ukrainian Fintech Catalogue 2024
A key milestone this year was Ethicontrol’s inclusion in the RegTech category of the Ukrainian Fintech Catalogue. This recognition reflects the trust in our solutions and our role in advancing regulatory technology.
These events and milestones reaffirm our commitment to strengthening compliance and corporate governance.
Ethicontrol Stays Ahead in Whistleblowing Trends
As the world of compliance and business ethics continues to evolve, 2024 provided an opportunity to focus on key trends in different countries. Our team has been monitoring developments in the UAE, Poland, Saudi Arabia, India and Spain, where corporate governance and regulatory frameworks are becoming increasingly prominent.
While the scope of compliance is expanding, it is clear that whistleblower protection remains a critical issue. This year, we highlighted the tragic case of Boeing whistleblower John Barnett, emphasising the risks faced by individuals who expose corporate misconduct. In addition, there was a notable instance of a whistleblower relating to OpenAI's internal practices.
In 2024, a key trend emerged: compliance and business ethics are no longer seen as purely technical or serious issues. Instead, they’re being recognized for their potential to be engaging and relatable. As companies prioritize building ethical, accountable cultures, there’s a growing focus on making compliance more accessible—using humour, interactive content, and creative communication strategies to make ethics training more appealing.
Looking ahead to 2025, the ethics and compliance landscape is set for further evolution. The tragic losses of whistleblowers like Barnett and the OpenAI case highlight the high stakes and the vital role of ethics in corporate success. Organizations must remain vigilant, protecting whistleblowers, fostering transparency, and strengthening accountability.
Released new features
We made significant strides in improving our platform, introducing innovative features designed to enhance functionality and user experience. Not only did we incorporate new capabilities, but we also refined the design for a more intuitive interface.
Assign DUE DATES to cases
Managing cases effectively requires flexibility and precision, which is why we have introduced the ability to assign due dates to cases. This feature allows you to easily modify case deadlines when additional time is needed to process a case.
By keeping your timelines up to date, you can ensure that your analytics remain accurate and reflect healthy case management practices.
Documents sharing with the reporter
We’ve made it easier to share important documents securely with reporters. This new functionality supports better communication and collaboration, ensuring that reporters have access to the necessary information for effective case resolution.
Anonimisation and Pseudonymisation
We added the function of pseudonymisation to ensure privacy and comply with local laws. You can learn more about this feature here.
Preview of report
This feature reduces the risk of incomplete or incorrect submissions by offering a chance to confirm and refine their entries. It enhances user confidence and satisfaction by providing control over the final content of their report.
Other updates:
- Improved Period Report
- Editable cases table
- Checkboxes into filters
- Hiding of materials - restricted case files
- Mask / hide initial message and attachments prior to assigning
As we head into 2025, we remain focused on driving transparency, empowering businesses, and protecting integrity. Thank you for being part of this journey—greater milestones await!